Terms and Conditions

1. Legal Capacity and Authority

By entering into this agreement, you represent and warrant that:

• • You are at least 18 years of age and have the legal capacity to enter into binding contracts
• • You have the authority to bind any business entity on whose behalf you are acting
• • Your business holds all necessary licenses and permits required to operate in your jurisdiction
• • You are authorized to receive and handle food products in compliance with local health regulations

2. Compliance with Laws and Regulations

You agree to comply with all applicable laws and regulations, including but not limited to:

• • Thai food safety and hygiene regulations governing food handling and storage
• • Business licensing requirements for operating food service establishments
• • Tax regulations and reporting requirements for commercial transactions
• • Import and export regulations if applicable to your operations
• • Consumer protection laws and advertising standards
• • Employment and labor laws for any staff trained through our programs

3. Prohibited Conduct and Behaviors

You expressly agree not to:

• • Use our products or services for any illegal, fraudulent, or unauthorized purpose
• • Resell our coffee products under false pretenses or misleading origin claims
• • Misrepresent your relationship with Velora Brew or make unauthorized endorsements
• • Attempt to reverse-engineer our roasting processes or proprietary blends
• • Engage in unfair competition or actions that damage our business reputation
• • Violate intellectual property rights, including trademarks, copyrights, or trade secrets
• • Make false or defamatory statements about our company, products, or services

4. Content Standards and Guidelines

Any content, information, or materials you submit through our website or communications must:

• • Be accurate, truthful, and not misleading in any respect
• • Not infringe on intellectual property rights of any third party
• • Not contain offensive, threatening, abusive, or discriminatory language
• • Comply with all applicable privacy and data protection laws
• • Not include confidential information of third parties without proper authorization

5. Age Restrictions and Requirements

Our services are intended exclusively for business use by individuals 18 years of age or older. We do not knowingly provide services to minors. If we discover that a user is under 18, we reserve the right to terminate the relationship immediately. By using our services, you confirm that you meet the minimum age requirement.

1. Disclaimer of Warranties

While we strive for excellence, we provide our services and products with the following disclaimers:

• • Services are provided "as is" without warranties of any kind, express or implied
• • We do not guarantee specific business results or revenue increases from our services
• • Coffee quality may vary based on factors including seasonal availability and origin conditions
• • Training outcomes depend on participant engagement and implementation practices
• • We make no warranty regarding uninterrupted or error-free service delivery

2. Limitation of Liability

To the maximum extent permitted by law:

• • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• • Our total liability shall not exceed the amount paid by you for services in the past 12 months
• • We are not responsible for losses resulting from your improper storage or handling of products
• • We are not liable for business interruptions caused by force majeure events
• • Loss of profits, revenue, data, or business opportunities are excluded from liability

3. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Velora Brew, its directors, officers, employees, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms and Conditions, your use of our services, your breach of any law or regulation, or any claim that your use of our services caused injury to a third party.

4. Consequential Damages Exclusion

Under no circumstances shall we be liable for loss of profits, loss of business, loss of revenue, loss of anticipated savings, loss of goodwill, loss of data, wasted expenditure, or any indirect or consequential loss that is not reasonably foreseeable to both parties at the time the contract was formed.

5. Force Majeure Provisions

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, pandemics, supplier failures, transportation disruptions, or any other event that prevents us from fulfilling our obligations despite reasonable efforts.

1. Governing Law and Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of the Kingdom of Thailand. The following legal provisions apply:

• • All disputes shall be subject to the exclusive jurisdiction of courts in Bangkok, Thailand
• • Thai law shall apply without regard to conflict of law principles
• • This agreement may be enforced in any jurisdiction where either party resides or conducts business

2. Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising out of or relating to this agreement:

• • Parties shall first attempt to resolve disputes through good-faith negotiation
• • If negotiation fails within 30 days, parties may pursue mediation through a mutually agreed mediator
• • Unresolved disputes may be submitted to binding arbitration in Bangkok, Thailand
• • Either party may seek injunctive relief in court for intellectual property violations

3. Severability Clause

If any provision of these Terms and Conditions is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

4. Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website with an updated effective date. For active partnerships, we will provide advance notice of significant changes via email. Continued use of our services after modifications constitutes acceptance of the revised terms.

5. Entire Agreement

These Terms and Conditions, together with our Terms of Service, Privacy Policy, and any specific partnership agreements, constitute the entire agreement between you and Velora Brew regarding your use of our services. This agreement supersedes all prior understandings, representations, or agreements, whether written or oral.

6. Waiver Provisions

No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision unless acknowledged in writing by an authorized representative.